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SimpleSail: Protection of Customer Payments

SimpleSail: Reliable Partner

When a customer picks up a charter company, one of the key criteria is his assurance that the deposit payment is a guarantee that all services will be duly provided in full and on the highest quality level. Normally, a deposit constitutes quite a considerable amount. And even little likelihood of not getting the selected boat of a certain configuration for charter is a matter of concern.

To prove its reputation as a reliable partner, SimpleSail joined Yacht Pool Financial Security System, the international insurance program. For our customers, this means a money-back guarantee in case a travel agency or a charter company fails to meet its obligations. SimpleSail’s membership with Yacht Pool Financial Security System is a guarantee of the highest possible level of professional liability.

Protection of Customer Payments

Yachting becomes popular with middle class, allowing everyone to enjoy sea adventures with families and friends. With quality management system that has been introduced at SimpleSail, as well as with our own sailing and motor fleet, and a professional team of managers, service engineers, yacht instructors and other personnel, SimpleSail ensures an unrivalled level of yacht charter service in Montenegro.

Our membership with Yacht Pool Financial Security System is an additional guarantee of our financial strength and stability, ensuring the protection of payments made by our customers.

Yacht Pool Financial Security System – SimpleSail
Yacht Pool Financial Security System

How it works and how much it costs

When booking a yacht, you receive a unique numbered coupon certificate (either electronically, or on paper) from Yacht Pool international insurance company with SimpleSail stamp on it. From that moment, your charter is included in the Yacht Pool Financial Security System program, which means that in case of any problems owing to impossibility to rent the yacht due to our fault or the fault of a travel agency, you get your money back. For SimpleSail customers, this type of insurance is included in the standard charter package, at no additional cost.

You may also chose to use one of the available additional options such as insurance of security deposit, insurance of skipper and other crew members, insurance of bareboat charter cancellation, and other benefits that minimize the risks for our customers.

Welcome on board!


Date: 20.12.2016
Authors: SimpleSail
Sources:

Tags: SimpleSail



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